Course curriculum

  • 1

    Webinar Content

    • On-Demand Training Content

    • Critical Incidents Vignettes Handout

    • Critical Incident Template

    • Performance Improvement Plan (PIP)

    • Comprehension Quiz

    • An Empowered Approach to Critical Incidents Feedback

    • Certificate of Completion

    • BONUS: Mandated Reporter Form

Fees, Refunds, and Cancellation Policy

Recorded Webinar/ On-Demand Courses/ E-Books: Due to the intellectual property accessed in on-demand courses and e-books, refunds are not available. 

If you are unable to access the webinar/on-demand course due to internet issues, refunds are not available. 

If you are not satisfied with a course, please send your request for consideration of a refund or credit to another course offered by Supervisionary, LLC. Outreach should include a detailed explanation of your concerns to [email protected] and we will review and make our decision based on factors of 1) course percentage completed, 2) number of logins, and 3) feedback from other participants on the course. A requested review is not a guarantee of a refund.


Live Online or In-Person Trainings: 

You may request a refund up to 14 days prior to the training. After that time, refunds will not be available.